FAQ | My Site 2

Do you offer bulk orders for special events?

Yes, we provide bulk orders for weddings, corporate events, birthdays, and more. Contact us for special pricing.

Do you offer gift wrapping or special packaging?

Yes! We offer beautiful gift wrapping and personalized notes upon request for a small additional cost. Let us know your preferences at checkout, and we'll make your gift extra special.

Can I upload my own designs or photos for a custom product?

Absolutely! You can upload images or artwork when placing your order.

Do you take custom design requests?

Yes! We specialize in creating personalized designs. You can share your ideas with us, and we'll bring them to life.

Can I cancel or modify my order after placing it?

Since we are a home-run business, we typically begin processing orders immediately. If you need to cancel or modify your order, please contact us as soon as possible via email at "memoracraftcreations@gmail.com". If production has not yet started, we will gladly cancel or update your order. However, once production begins, changes may not be possible.

Do you accept returns?

Since our products are custom-made, we do not accept returns unless there is a defect or mistake on our part.

What is your refund policy?

Refunds are only issued for damaged or incorrect orders. Please contact us within 5 day for resolution.